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COVID-19: Your Top 5 Questions

Updated March 12, 2020
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What if I contract COVID-19?

Healthcare workers are on the frontlines as they care for patients affected by the disease. PPE and safeguards instructed by each hospital are crucial. If you experience symptoms, you should contact your healthcare provider to report your exposure. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19. Please notify us at 1 (888) 987-8233 or use the "Message Us" feature in the lower right hand corner of your screen if you have any questions, concerns or if testing is advised by your healthcare provider.

What happens if my patient has COVID-19?

CDC provides specific guidelines if there is an exposure to patients in the healthcare setting with guidance to Self-Monitoring, Active Monitoring, Self-Monitoring with delegated supervision and close contact.

Healthcare providers should consult with local or state health departments to determine whether patients meet criteria for a Persons Under Investigation (PUI). Providers should immediately notify infection control personnel at their facility if they suspect COVID-19 in a patient.

What happens if I’m quarantined?

Typically, assignment-specific guaranteed hours rules apply. However, our risk management team is actively working with other industry experts to determine standard protocol that hospitals might begin to follow. It is always our goal to keep you safe and informed. We are committed to ensuring that you are aware of the specific protocol to be followed on each unique assignment. If you would like more information, please call us at 1 (888) 987-8233 or use the "Message Us" feature in the lower right hand corner of your screen.

What if I am scheduled to travel to a hospital with known COVID-19 cases?

As always, we want you to be confident and excited about your travel assignments. If we are informed of known COVID-19 cases at an upcoming assignment, we will inform you immediately. We will provide you with all the information available to ensure you have the ability to make the best decision possible.

To assist you with your assessment of any location, we recommend you review the following:

Can I still take a planned trip?

Planned trips during an assignment are always at your discretion if the trip does not interfere with your work schedule. However, to mitigate any risk of you not being able to complete your assignment, we strongly recommend you follow CDC guidelines and stay informed on any State Department travel restrictions. CDC has established geographic risk-satisfaction criteria for the purpose of issuing travel health notices for countries with COVID-19 transmission and guiding public health management decisions for people with potential travel-related exposures to COVID-19. More information can be found here:

Where can I find the most up-to date information on COVID-19?

Questions or concerns?

Call 479.303.4249 to reach our COVID-19 Quick-Response Taskforce

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Updated March 12th, 2020

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